Tag: Refinancing

Closings Continue at Tallgrass Title

At Tallgrass Title, we understand that real estate transactions must continue during the COVID -19 pandemic.  Real estate sales and transactions cannot simply stop because of this serious health scare.  Many contracts for the sale of real estate were signed prior to the global outbreak.  It is doubtful that the contract was contingent on a global pandemic.  Additionally, numerous folks began the refinance process for their home loans.  Without closing within a specified time, loan locks are in danger of expiring.  Therefore, closings continue to take place but with new added precautions and measures to support social distancing and prevent the further spread of the virus.  At the same time, many of these measures have been in place at Tallgrass Title for several years.  The purpose of this post is to share these measures with our customers and how they’re convenient and will save the parties time, pandemic or no pandemic.

  1. Early deed packets mean smooth closings. Having the Seller sign deed packets ahead of closing allows for the Seller to be absent from the closing.  The Sellers can sign their packet in front of a notary at their convenience and simply drop the packet in the drop box at either one of our locations.  The only in-person interaction that a Seller must currently have with another person is signing the deed packet.  However, notaries (as well as TGT staff) are providing ways to prevent spreading the virus further.  We are also offering several different options to assist in social distancing loan closings.  Ask one of our closing agents for options!
  2. Use of electronic signatures. With the growing use of online services, wet-ink signatures are simply not needed for most documents.  Several programs like HelloSign, DocuSign and Dotloop allow for a person to sign from their phone or computer.  Therefore, there is no need to meet face-to-face with a person to execute closing paperwork.  At Tallgrass Title, we routinely offer parties the option to sign settlement statements electronically.
  3. Use of Earnnest for delivery of earnest money. Earnnest is a program much like Venmo, Cash App or PayPal that allows for the instantaneous transfer of earnest money.  Therefore, there is no need for the physical delivery of earnest money to our office.
  4. Wiring of proceeds or delivery to bank. Tallgrass Title offers free wiring of real estate agents’ commission checks. We also offer to wire Seller’s proceeds from their transactions.  Additionally, our free courier service will deliver proceeds or commission checks to any local bank free of charge.  This means that there is no need to pick up a paper check at our office.  Ask your closing agent for details.

Our goal is to make your transaction as smooth and convenient as possible.  This includes in times of uncertainty.  As stated, most of these techniques and measures have been in place before the COVID-19 pandemic so our team is well acquainted and comfortable with their use.  Should you have any questions, our real estate professionals are happy to help. It’s our job!

How to Securely Share Documents to Paperless Closer

With email fraud at an all-time high, it is highly important that any information shared with your title company be transferred securely.  In addition to password protecting emailed documents, the Paperless Closer technology utilized by Tallgrass Title allows for you to securely upload documents to our system.  The process is simple, secure and live in our system as soon as the document is uploaded.  Utilizing this platform is an easy alternative to emailing documents that may possibly contain Non-public Personal Information.  We will have immediate access as soon as you complete the process below.

When you upload a document to Paperless Closer, the system automatically restricts access to it.  No one other than the admin for that Paperless Closer (the title company) can change the restrictions and allow others to access the documents.

If you have never uploaded a document to Paperless Closer before, here is how you do it.

STEP 1: Click on the Add Document Button at the bottom

STEP 2: Click on Choose File to browse and locate the document you would like to upload.

STEP 3: Make sure you name your document in the Description Box. Then hit the Save button.

STEP 4: Once you have saved the Document will appear in the Document Tab List along with any other Documents you have permission to view.

Documents will also be available to us on our system right away.

Paperless Closer requires that the user has a login ID and password.  If you do not have an account, call or email and we will set up login information for you.  Once you have access, you will need specific permission for each file you would like to view.  Finally, uploaded documents are restricted until permission for access to any document is granted.  Every layer is one more way that the client (Buyer, Seller, Realtor, Lender) is protected.

Paperless Closer functions in real time.  This means that as soon as a document is uploaded, anyone with permission can access it.

Additionally, the document can be uploaded securely to this portal from anywhere in the world.  This means that you can upload a contract without delivering to our office.  More and more, folks are uploading their new contracts and requesting our free courier to pick up an earnest money check.  In this scenario, you never have to leave your office or home!

At Tallgrass Title we take our clients’ security seriously.  If you have any questions or need some help with your Paperless Closer, we are only a phone call away!