Tag: e-closing

But really, have you met RON?

Ever since the State of Kansas passed and implemented permanent RON legislation, we’ve been hard at work to get RON off the ground and running.

We’re thrilled to introduce you to our friend RON.

Who/what is RON?

RON stands for Remote Online Notarization. This is the process of a signer appearing before a notary public (with RON designation) via a recorded audio-visual call. The documents are signed and notarized electronically, and the signer must complete KBA (knowledge-based authentication) identity verification prior to signing.

The implementation of KBA identity verification makes completing a signing and notarization with RON technology even more secure than in-person.

Why does RON matter?

Over the past few years we have come to understand the need to be flexible and introduce remote solutions. Beyond quarantine and illness, we’re living in an increasingly digital world. If you can order your groceries from your couch, why not buy or sell your house? Both are inevitably quicker and contact free.

The significance of RON goes beyond a matter of convenience. Sellers often move before the sale and buyers aren’t always available to close. Our Kansas RON notaries can complete a notarization with a signer anywhere in the United States. Over the past month, we’ve completed deed packets with sellers in Colorado, Iowa, Texas, and right here in the Flint Hills.  These signings took no more than 15 or 20 minutes, proving to be quicker and more cost effective than overnighting documents back and forth to out of state parties.

How does it work?

Tallgrass Title has partnered with the RON platform Pavaso in order to complete seamless notarizations. Like many other RON platforms, Pavaso boasts KBA identity tools and an environment to perform audio-visual sessions, that are recorded and stored for 10 years (should there ever be any question about a particular signing or document).

Pavaso also allows for your Tallgrass Title closers to act as the notary during these RON sessions, whereas many RON vendors require that you use their contracted notaries. We understand that relationships make up 90% of the work that we do – if you and your client utilize RON through Tallgrass Title, you and your clients will be meeting with your beloved Tallgrass Title closers.

If we decide that RON will be right for your next transaction, we will send the signer and any requested observers links to sign up for Pavaso in advance of the scheduled “closing” time. During this time, the signer will have access to review the documents they will be signing in advance. We feel that this gives the client opportunity to prepare questions for the closing agent and avoid the “rush” feeling that often accompanies in-person signings.

When will this be available?

It’s available now! We have been using RON to complete deed packets for several months now and have found this to be an excellent resource for sellers. We hope to utilize RON for loan packets in the future, but approval will always be up to the individual lender’s discretion. If your lending institution is interested in or already using RON, let’s talk!

That’s a wrap!

If your team would benefit from more information about this awesome resource, we’d love to sit down and provide you with more information and/or a demo! Please keep this awesome resource in mind for your next transaction. And as always, let us know how we can best serve you and your clients – it’s what we’re here for!

Are you Ready2Close?

We are happy to introduce the newest member of the Tallgrass Title closing toolkit: Ready2Close! Ready2Close is a plug-in to our title software that will work alongside PaperlessCloser and allows buyers or sellers to follow along with the progress of their transaction, from start to finish!
We will continue to use PaperlessCloser as the primary platform for realtors, lenders, attorneys, and admins to stay engaged with the transaction while Ready2Close will function as an additional piece that is both mobile and consumer friendly.

What does it do?

At your request, we will invite your buyer or seller to Ready2Close. Once in, they will see a photo from Google Maps of the property associated with the transaction. Users will also find a Milestone tracker showing the progress of their transaction. Just like ordering a pizza! 😉

Once the user clicks View Details, they will be directed to the other components of Ready2Close. Within Ready2Close, they can do the following:

  • Upload documents to be shared with Tallgrass Title, through a secure platform
  • Access details about their transaction including closing location, date, and time and contact information for their realtor, lender, and closing agent
  • Securely locate wiring instructions
  • Review and e-sign documents

Mobile Access

Ready2Close provides your buyer or seller with the ability to view transaction documents, e-sign, and obtain other details necessary for closing from their mobile device. While designed with the consumer in mind, realtors and other agents associated with the transaction can view all of their current files from one log-in and access requested documents in a mobile-friendly environment.

Security

Users must be invited by Tallgrass Title to create a Ready2Close account and to obtain access to a file.  Much like PaperlessCloser, we will identify which parties will be able to access specific information and will continue to protect your client’s non-public personal information. Your personal and your clients’ log-ins for Ready2Close will be protected by two-factor authentication.

What about PaperlessCloser?

Think of Ready2Close as buyer or seller’s PaperlessCloser. PC isn’t going anywhere, and we hope to harness both of these tools in sync to create ease and transparency in your transactions. If you’d like to give Ready2Close a shot on your next transaction, let us know and we’d be happy to invite both you and your client; you may find that you’d prefer to continue using PaperlessCloser exclusively or you might find you enjoy the mobile access and simplicity of Ready2Close. Or any combination of options. 😊

For Sale By Owner

If you’re a seller or buyer representing yourself, Ready2Close is the best way to stay in sync with the title company and up to date on all stages of your transaction. Give us a call and ask to be invited to Ready2Close on your transaction!

The team at Tallgrass Title is looking forward to providing a more transparent closing experience for the customer and we believe that Ready2Close is the next right step for making that happen.  Notifications will be sent whenever there is a status change to the file and clients have the option to opt out at any time.

If electronic document sharing and signing does not appeal to a party involved in your transaction, we are happy to continue to offer our free courier and mobile notary services. We will continue to do whatever we can to cater transactions to the unique needs of all parties involved.